Privacy Policy

1. Who We Are

Atlantic Moulding ("we", "us", "our") is a trade supplier of custom frame mouldings and related products, operating exclusively as a business-to-business (B2B) supplier. This platform is available to approved trade accounts only. This Privacy Policy explains how we collect, use, and safeguard information provided to us through this platform and in the course of our business relationship with you.

2. Information We Collect

We collect information necessary to operate your trade account and fulfill your orders, including:

• Account information — business name, contact name, email address, phone number, and business address.
• Order information — products ordered, quantities, pricing, delivery instructions, and order history.
• Payment information — invoicing details and payment records. We do not store credit card numbers on our platform.
• Communication records — emails, notes, and correspondence related to your account or orders.
• Usage data — pages visited and actions taken on this platform, used to improve the service.

We do not collect personal information from consumers or individuals outside of a business context, and we do not knowingly collect information from anyone under the age of 18.

3. How We Use Your Information

We use the information we collect to:

• Create and manage your trade account.
• Process, fulfill, and communicate about your orders.
• Issue invoices and manage payment terms.
• Send order confirmations, shipping notifications, and account updates.
• Respond to your inquiries and provide customer support.
• Improve our platform, products, and services.
• Comply with legal and regulatory obligations.

We do not sell, rent, or trade your information to third parties for marketing purposes.

4. Sharing Your Information

We may share your information only in the following circumstances:

• Service providers — trusted third parties who assist us in operating our platform or fulfilling orders (such as freight carriers, payment processors, and software infrastructure providers). These parties are bound by confidentiality obligations and may only use your data as directed by us.
• Legal requirements — when required by law, court order, or government authority.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may transfer as part of that transaction.

5. Data Storage and Security

Your data is stored securely using industry-standard infrastructure. We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain your account and order information for as long as your trade account is active and for a reasonable period thereafter to satisfy legal, accounting, and business record-keeping requirements.

6. Cookies and Platform Analytics

This platform may use session storage and cookies to maintain your login state and improve your experience. We do not use third-party advertising cookies. Basic usage analytics may be collected to help us understand how the platform is used and where it can be improved.

7. Your Rights

You have the right to access, correct, or request deletion of the personal information associated with your account. To exercise these rights, contact us at hello@atlanticmoulding.com. We will respond to reasonable requests within 30 days.

If you are located in a jurisdiction with specific privacy rights (such as under PIPEDA in Canada), those rights apply and we will honour them accordingly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of your trade account after changes are posted constitutes acceptance of the updated policy.

9. Contact

Questions or concerns about this Privacy Policy? Reach us at hello@atlanticmoulding.com.